FAQs
More FAQs- Are all your employees background checked?
- When will I be able to walk on the carpet after it has been cleaned?
- How do you maintain worksite quality?
We recognize that security and trust are a paramount concern, so at ServiceMaster of Victoria we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
This depends on whether a low-moisture encapsulation or a deep clean of your carpet has been applied. However, a general rule of thumb is to allow a drying time of six to eight hours before you can walk on your carpet.
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster of Victoria can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.