FAQs
More FAQs- What are your rates?
- Will there be an odour after you clean the carpets?
- What steps are taken to safeguard our building security?
All jobs are priced according to task, whether it is daily office cleaning, commercial facility cleaning services, regular carpet cleaning or a one-off heavy duty clean. We then consider variations such as equipment and materials used, employee density, traffic density, etc. in calculating the final cost. We would be happy to work with you to develop a customized cleaning plan that suits your needs. Click here to view our pricing pages.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of Victoria cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
ServiceMaster of Victoria understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster of Victoria enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are always clearly identifiable while on the job.